Privacy Policy

Audio Tour Guide Experiences (“Audio Tour Guide”, “us”, “we”, or “our”) operates the www.audiotourguide.gr website (all subdomains included) and the Audio Tour Guide mobile application (the “Service”) and is the data controller. This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We would like to inform you that each application Purchase has a different Privacy Policy, that is determined by Google or Apple. These third party service providers have their own privacy policies addressing how they use such information.

What data are we processing and for what purposes?

Your personal data that we process are as follows:

a) Data relating to the usage of the Service, such as tours(language, date and time) that you have paid, accessed and read.

b) Archive email communications during queries and complaints, providing technical support.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Log Data may also include information about your device, such as UUID (Universally unique identifier) and UDID (Unique Device Identifier), as well as the device’s brand and model.

When you access the Service by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

Location Information

We may use and store information about your location, if you give us permission to do so. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.